We install self-service terminals in hotels, malls and leisure sites along the coast. For critical failures we schedule the technician visit the same day and keep the branch informed throughout the process. That is exactly what we work on: terminal out of service.
Real reviews from Mombasa clients.
"The finish matched the lobby. You cannot tell it was retrofitted."
"They worked around guest movement and left the area spotless."
The incident is logged and ranked by how critical the site is.
Remote or on-site check to identify the module at fault.
Work on the machine with the parts expected for that fault.
Service report with the parts used and the time service was restored.
Serving Mombasa with quality materials and certified professionals.
We assess the location before anything is ordered.
Delivery and anchoring, then commissioning and handover.
Moving machines between branches or within a site.
Lobby fit-out with surrounds and customer signage.
Backup power and network provisioning.
First-line checks for branch staff.
| Alert type | Response | Cover |
|---|---|---|
| Critical: machine out of service | 4 working hours | Monday to Sunday |
| High: partial module fault | 1 working day | Monday to Saturday |
| Scheduled: preventive maintenance | Per calendar | Monthly or quarterly |
Response times are set by contract and vary with the location of the machine.
Illustrative images of a typical intervention.
Contact us today and receive fast, professional service.